Frequently Asked Questions

Answer all of your questions


Our course and trading advisors can help you tailor a study package for your own specific needs. They can tell you which certification will best suit your skill level.
You will have access to the courses for a full 12 months, unless stated otherwise. You can also use the courses as a source of reference after completing your studies.
We provide online courses, classroom courses, and live online classes, please see below for an explanation: Online courses are delivered purely online, and will mean you are responsible for studying in your own time. You will have support from a tutor. Classroom courses are based in a classroom, and mean you will work in a group with a tutor. Live online classes are taught through live seminars which you will attend online, this gives you the classroom experience, but means you can attend class from anywhere. You can chat to the tutor and your fellow students via a chat system, and will take part in a discussion and Q&A session during every seminar.

Understanding Courses

Each of our students is provided with their own course advisor. You will be able to communicate with them via telephone, email or live chat during Irish business hours. There is also the option to contact our support team. They can be contacted via email at
We will provide you with login details after you have completed the sign up process for a course. Once you have received your login details you will have immediate access to your selected training course.
Our learning platforms are compatible on Windows, Mac and Linux operating systems. However, if you do have any issues, our support team can be contacted via email.
Gaining a certification proves that you have reached an accepted and valued level of competence. By obtaining your certification you can provide recognised proof of your professional achievements. These credentials enhance job and promotional opportunities, as some employers require certification as a condition of employment or for certain positions or advancement.

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